Legal
Privacy Policy
About this policy
This policy explains what information S&S Tech Studio (“we”, “us”) collects through this website, how we use it, and the choices you have. It applies to this website only.
SpotBitBot, our product at spotbitbot.com, is a separate service. Please refer to that website for information about how it handles data.
Information we collect
Information you send us
If you use our project inquiry form, we receive the details you enter: your name, email address, company (optional), the service you’re interested in, your project description, and your budget range and preferred timeline (both optional).
If you contact us by email, phone or WhatsApp, we receive your contact details and anything you choose to include in your message.
Technical information
When you visit the website, our hosting provider, Hostinger, automatically processes technical information needed to deliver pages to you, such as your IP address, browser type, the pages you request and the time of each request. This information may be recorded in server logs.
What we don’t collect
This website does not use cookies, analytics, advertising trackers or social media plugins. Fonts and other files are served from this website itself rather than loaded from third parties.
How we use information
We use the information you send us to:
- reply to your inquiry and answer your questions;
- discuss your project and prepare proposals or estimates;
- deliver and support work we have agreed with you;
- keep a record of our business communication.
We use technical information only to deliver the website and keep it secure and working properly. We do not sell your personal information or use it for advertising.
Services that process information
We rely on a small number of services to run this website and communicate with you:
- Contact form. The inquiry form does not send information to us by itself. It prepares a message on your device, which you then choose to send through your own email app or WhatsApp.
- Email. We receive and reply to email using Gmail, a service provided by Google.
- WhatsApp. If you message us on WhatsApp, your messages are handled by WhatsApp under its own terms and privacy policy.
- Hosting. Hostinger, our hosting provider, stores and serves the website files and processes the technical information described above.
These providers may process information in countries other than Pakistan.
How long we keep information
We keep inquiries and related correspondence for as long as we need them to respond to you and for our business records, and delete them when they are no longer needed. If your inquiry leads to a project, we keep project communication for as long as needed to provide and support the work.
Your choices and rights
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Email us at C.sstechstudio@gmail.com and we will respond within a reasonable time. We may need to confirm your identity before acting on a request.
Depending on where you live, you may have additional rights under local data protection law, and the right to complain to a data protection authority.
Security
We take reasonable steps to protect the information you send us. No method of transmission or storage is completely secure, so please avoid including passwords, financial account details or other sensitive information in your inquiry.
Children
This website is intended for businesses and adults. It is not directed at children, and we do not knowingly collect personal information from children.
Other websites
This website links to other websites and services, including spotbitbot.com and WhatsApp. Their own privacy policies apply when you use them.
Changes to this policy
We may update this policy when the website or our practices change. The date at the top of this page shows when it was last updated.
Contact us
If you have questions about this policy or your information, contact S&S Tech Studio:
- Email: C.sstechstudio@gmail.com
- Phone: +92 302 3625044
- Location: Karachi, Pakistan